We want you to be happy with DropBG. This policy explains how cancellations and refunds work for paid plans.
1.Subscriptions and renewals
Paid plans renew automatically at the end of each billing period. You can see your renewal date at any time in Billing & Plans.
2.Cancellations
You can cancel your subscription at any time from Billing & Plans. After canceling, your plan stays active until the end of the current billing period and you will not be charged again.
3.Refund eligibility
[Placeholder: define the refund window and conditions, for example a number of days after the first payment and a maximum number of images processed. Confirm the final terms before launch.]
4.How to request a refund
Contact support@dropbg.com from the email address on your account and include your invoice number. We aim to respond within a few business days.
5.Exceptions
Refunds are generally not available for partial billing periods, unused removals or accounts closed for violating our Terms of Service, unless required by law.
6.Changes to this policy
We may update this policy from time to time. Changes apply to payments made after the updated policy is published.